Notice changes worth a conversation
See changes in attendance and engagement so staff can check in with context.
Pulse by ClassFlow · Member retention
Notice who needs a check-in. Make it personal.
Pulse helps your team notice when a member’s routine changes and follow up with care. See the reason, recent visits and conversations, plus a message draft your staff can review.
Pulse
Illustrated example
Members to check in with
Prioritized from member activity
AHigh priority
Avery M.
3 missed visits
JNeeds review
Jordan K.
Fewer recent visits
SWatch
Sam R.
Membership renewal soon
Avery’s check-in
The reason and follow-up are ready
Avery’s normal Tuesday rhythm stopped three weeks ago. Draft a personal check-in.
Owner · JamieOpen draft →
Member engagement dropsCheck-in draft readyStaff reviews
$99 per Studio / month · Keep your current booking or CRM system. We confirm compatibility and available information before activation.
Choose Pulse when
Know which members need a check-in
For owners and member-care teams who want to notice changes in routine and make personal follow-up part of the day.
What your team sees
See members whose attendance or engagement has changed, why they need attention and when your team last contacted them. Review a personal message draft and choose who follows up.
Open the details, review the suggestion and choose the next step. Your team stays in control.
What it includes
Members who need attention, with the reason shown
Attendance, membership and recent-contact history together
Personal message drafts for staff to review and edit
Assigned follow-up and a record of what happened
How it works
A working day with Pulse.
See what needs attention, review the relevant details and give the next step a person responsible.
01
See who may need attention
Pulse brings together changes in attendance, membership and engagement from your supported system.
02
Understand the person behind the change
See the reason for the suggestion alongside recent visits and team contact.
03
Review a personal next step
Edit the message draft, choose who follows up and record the result. Your team decides what to send.
Studio AI
A personal draft that starts with the member’s recent experience.
Studio AI uses the available visit, membership and conversation history to explain why someone may need attention and prepare a relevant draft. Staff can edit it, send it through the configured workflow or mark the follow-up already handled.
Why it helps your team.
Start with what you already know
Review recent visits, membership details and conversations before deciding how to help.
Give follow-up a clear owner
Assign the next step, mark work already handled and see what happened after the conversation.
Before you activate: we confirm which information your current system can share, how often it updates and which changes staff can make. For Pulse, we check member, membership, attendance, engagement, and recent-contact history.
Questions
What to know before activating Pulse.
Does Pulse automatically contact at-risk members?
Pulse shows members who may need attention and prepares a draft from the available history. Staff review and edit it before sending through the configured workflow.
How much does Pulse cost?
Pulse by ClassFlow is listed at $99 per Studio / month. Request access after signup; we confirm the connection, available information and any setup before activation.
Is Pulse a churn score dashboard?
Pulse gives your team a practical follow-up list: the member, the reason for a check-in, recent history, a suggested message and the person handling it.
Can Pulse use data from my current CRM?
Pulse can work alongside a supported CRM. During setup, we confirm the member, attendance, membership and contact information it can share and how often that information updates.
Find your starting point
Help for the other parts of your studio.
All four experiences are included in Full ClassFlow. With Connect, add the products you need while keeping a supported booking or CRM system.
Relay
Coordinate instructors and class cover
For studio managers and instructors who need cover requests, class notes and team updates in one place.
See how Relay helpsMomentum
Follow up with inquiries and intro members
For front-desk and sales teams juggling new inquiries, intro visits and membership conversations.
See how Momentum helpsCircle
Run referrals, milestones and rewards
For studio teams that want to recognize participation, encourage referrals and keep reward promises visible.
See how Circle helpsPulse · $99 per Studio / month
Put Pulse to work in your studio.
Tell us about your current studio setup. We’ll confirm the connection and exact terms, and carry your product choice into signup.