Does Pulse automatically contact at-risk members?
Pulse prepares prioritized follow-up and an outreach draft from approved member data. Staff review, edit, and send the message through the configured workflow.
Member retention · ClassFlow Connect
Catch churn risk and prepare the follow-up before the relationship goes quiet.
Pulse turns attendance, membership, and engagement changes into clear retention follow-up the team can understand and complete.
Current terms on request
published terms
Member retention
job it supports
Verified first
source + permissions
Pulse
Current terms
Retention work
Prioritized from member activity
AHigh priority
Avery M.
3 missed visits
JNeeds review
Jordan K.
Attendance down 42%
SWatch
Sam R.
Membership renewal soon
Avery’s save plan
The reason and follow-up are ready
Avery’s normal Tuesday rhythm stopped three weeks ago. Draft a personal check-in.
Owner · JamieOpen draft →
Member engagement dropsRetention follow-up createdResponse tracked
Choose Pulse when
Catch drift while the relationship can still be saved.
For studios that want staff to understand and follow up on early signs of member disengagement. Connect availability depends on the source data and permissions ClassFlow verifies during setup.
Source context
member, membership, attendance, engagement, and recent-contact history
ClassFlow confirms data availability, permissions, refresh timing, and any approved write-back before activation.
What it includes
Explainable member-risk and attendance signals
Prioritized retention follow-up
AI-prepared outreach drafts with member context
Outcome tracking for retention work
How it works
From source data to a completed staff task.
Staff can see why the task exists, what to do next, who is responsible, and what happened.
01
Read approved member data
Pulse brings together attendance, membership, engagement, and recent team activity from the approved source.
02
Prioritize with an explanation
The queue shows who is drifting, why now, and what the team has already done.
03
Review, reach out, and learn
Staff review the draft or next step, complete the intervention, and record whether it changed the outcome.
Studio AI
AI that finds churn risk, explains it, and prepares follow-up for review.
Pulse uses attendance, membership, engagement, and contact history to explain why a member needs attention and prepare a follow-up draft. Staff review the draft, contact the member, and record the result.
Questions
What to know before activating Pulse.
How much does Pulse cost?
Request current terms after signup. Source-data readiness, provider scope, and any manual setup are confirmed before activation.
Is Pulse a churn score dashboard?
No. Pulse shows the reason, member history, suggested follow-up, assigned staff member, and result so the team can review and complete the work.
Can Pulse use data from my current CRM?
Pulse is designed to work alongside approved outside systems. ClassFlow confirms the available member, attendance, membership, and engagement data during setup so the page never overpromises a generic integration.
Pulse · current terms on request
Use Pulse with the source system you keep.
Create a studio account, confirm the required connection, and see the exact activation terms before the product is billed.