How much does Full ClassFlow cost?+
$399 per studio / month when activated. That is the published list price for the Full Platform software subscription. Studio-specific terms are shown before activation.
What is the 14-day setup and exploration period?+
The 14-day setup and exploration period gives your team workspace access for setup, imports, configuration, and product exploration. It is not full paid-service access. The setup and exploration period starts when your ClassFlow studio workspace is created. It is not a promise of free service until migration, go-live, or a first member payment.
Does billing start automatically after 14 days?+
No. Full Platform list price is $399 per studio monthly. Billing begins only after you approve Full Platform activation; it does not begin automatically at go-live or after a first member payment. Exact terms, provider and data readiness, and any required manual setup are shown before activation.
What does the $399 Full Platform subscription include?+
It includes the core software for scheduling, booking, memberships, packs, billing records, classes, staff operations, sales follow-up, retention, referrals, rewards, reporting, and AI-assisted tasks and drafts for staff review. Relay, Pulse, Momentum, and Circle are included in Full ClassFlow, so Full Platform studios do not pay again for the same product access.
Which services are priced separately?+
Payment processing, managed email and SMS, provider-backed services, billable AI, native app rollout, and custom implementation are scoped separately before activation. Live email, SMS, and billable AI use require paid activation.
Is there a long-term contract or cancellation fee?+
The current agreement term, renewal language, cancellation process, and any applicable fee are shown in writing before activation. ClassFlow does not ask a buyer to infer those terms from a marketing page.