What needs to happen next?
The current intro worklist separates members who have booked, checked in, done both or done neither. Filter the people, open their context and help with the next appropriate class.
Explore the intro worklistClassFlow analytics
See the journey behind the number.
See what happens after someone buys an intro: who books, who attends and who buys a membership. Open the details behind each number to understand the journey and see where a member may need help.
Two views. Two useful questions.
The people who need attention today and the results of an earlier intro group tell you different things.
What happened after the purchase?
Choose an intro purchase period and see who booked, attended and bought a membership. Open a person’s timeline to check the purchase and visit details. Recent groups and missing information remain visible so you can interpret the numbers.
Build a useful measurement practiceClassFlow Studio AI
Help the first visit
become a regular routine.
See how Studio AI helps your team support a new member, from choosing their first class to finding a routine. Each step starts with what your studio already knows.
At this point in the journey
They bought an intro. What helps them get started?
Help turn the intro purchase into a first visit they feel ready for.
- What your team sees
- Their intro offer, the classes it covers and whether they have booked.
- What needs attention
- See whether they need help choosing a first class or are already ready to visit.
- How your team helps
- Review suitable classes and prepare a personal message to help them get started.
Illustrative journey, not live member data. Available information and actions depend on your studio setup. Bookings, attendance and membership purchases are tracked separately.
See your journey in a demoAnalysis your team can act on.
See the people behind a change in attendance, class fill or revenue. Review the relevant history before choosing a class recommendation, message or staff task.
Member context
Connect bookings, attendance, conversations and access so a follow-up starts with the real relationship.
Studio context
Review class capacity, attendance and revenue alongside the schedule and people behind them.
Useful next steps
Take a finding into a reviewable task, class recommendation or message draft with a clear owner.
Know what your numbers mean.
Can I follow an intro from purchase to membership?
ClassFlow connects the recorded intro purchase, bookings, check-ins and paid membership purchase evidence so your team can inspect the journey. Future-start membership access and current membership status are shown separately. The report shows its observation window and available evidence. Missing records remain visible rather than being treated as successful milestones.
Is the intro worklist the same as a conversion report?
No. The worklist helps staff act on current intros. Historical reporting follows a defined purchase group over a stated period. A booking is separate from a check-in, and a membership record is separate from an AI suggestion or completed task.
Does a conversion prove an automation caused it?
No. A recorded membership purchase establishes an outcome. It does not, by itself, prove that a particular message, Mission or Sequence caused it. Compare like-for-like groups and account for timing before making an effectiveness claim.
How does this work across different studios?
ClassFlow uses the selected studio’s authorized records and configuration. Intro timing, class eligibility, locations, capacity and staff permissions can differ. Connect reporting also depends on the records and refresh cadence available from the approved source system.
See ClassFlow in your studio
Bring your intro offer. Follow the whole journey.
See how your purchase rules, class setup and member records come together in a ClassFlow demo.