ClassFlow Feature Guide
A practical guide to the connected ClassFlow workflows used by studio owners, staff, instructors, and members.
AI Sales & Marketing
Draft follow-up, prioritize leads, and keep staff focused on the next action.
Studio Intelligence
Review retention signals, demand patterns, and operating exceptions.
Member Management
Profiles, memberships, billing, and access control.
ClassFlow Studio App
Run your studio from anywhere on iPhone and Android.
Communication
Unified inbox for SMS, Email, and internal notes.
Work every lead from one queue.
ClassFlow's Studio AI helps staff work the Sales Queue with clearer context and ready-to-review drafts.
- Drafted Outreach: AI drafts SMS and email copy for staff to review before sending.
- Context Aware: The AI knows if they've booked a class or visited before and adjusts the tone.
- Smart Nurture: Follow-up tasks and sequences keep cold leads visible.
Sales queue
Intro leads needing review
New Meta lead
Draft ready for staff review.
Intro pack follow-up
Draft ready for staff review.
Missed first class
Draft ready for staff review.
Attendance dip
Review members who missed two booked weeks.
Payroll cadence
Unpaid classes are accruing inside the current pay window.
Schedule demand
Waitlist pressure is strongest on weekday evenings.
Know what needs attention before the day starts.
ClassFlow analyzes studio signals so owners can spot attendance, retention, and schedule patterns earlier.
Retention Guardian
Flags members who may need outreach based on attendance drops.
Revenue context
Shows product, pack, and membership signals without exporting a spreadsheet.
Schedule Optimizer
Highlights waitlist demand so you know exactly when to add classes.
Member Management
Keep the member, billing, booking, and communication context together.
Profiles connect memberships, credits, purchases, bookings, notes, payment status, and staff actions so the team can understand the relationship without reconstructing it across tools.
Memberships, packages, credits, and recurring billing context
Booking, attendance, purchase, and communication history
Role-based staff access to sensitive member information
ClassFlow Studio App
Give staff a focused mobile view of the studio day.
ClassFlow Studio supports operational work on iPhone and Android, while complex administration remains available through the connected web workspace.
Daily schedule, class context, rosters, and check-in work
Studio metrics and operational settings surfaced from the backend
Mobile access governed by the same studio roles and permissions
Communication
Work conversations and reviewable outreach from one member record.
The unified inbox connects SMS and staff context, while sequences, broadcasts, and AI drafts remain reviewable and subject to sender, consent, carrier, and plan requirements.
Unified conversation history and staff ownership
Reviewable SMS and email drafts tied to lifecycle context
Managed communications plans with explicit segment allowances
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