Keep an inquiry from getting forgotten
Put the conversation and next follow-up in one list, with a person responsible and a due date.
Momentum by ClassFlow · Sales and growth
Keep inquiries and intro members moving forward.
Momentum gives your front desk and sales team one place to follow up with prospects and intro members. Keep the conversation, booking progress, message draft and person responsible together.
Momentum
Illustrated example
Unified Inbox
Leads, intros, and real conversations
Taylor B.
Website inquiry
Reply due
Morgan L.
Intro attended
Close ready
Casey P.
Meta lead
New
Morgan L.
Intro offer · attended yesterday
Loved the class. What membership would work if I come twice a week?
Recommended follow-up
Prepared from the example conversation
Recommend 8-Class Membership
Draft ready for staff review
New inquiry arrivesReply draft readyNext step reviewed
$199 per Studio / month · Keep your current booking or CRM system. We confirm compatibility and available information before activation.
Choose Momentum when
Follow up with inquiries and intro members
For front-desk and sales teams juggling new inquiries, intro visits and membership conversations.
What your team sees
Open the person’s conversation alongside their intro progress, upcoming booking and next follow-up. Review the draft, assign a team member and see when the next step is due.
Open the details, review the suggestion and choose the next step. Your team stays in control.
What it includes
New inquiries and sales progress in one view
Shared inbox with the person’s conversation history
Intro progress, next follow-up and due date together
AI-assisted message drafts and proposals for staff review
How it works
A working day with Momentum.
See what needs attention, review the relevant details and give the next step a person responsible.
01
Bring the inquiry into one place
Capture inquiries from supported forms, lead sources and connected records, alongside the person’s conversation.
02
See what they need next
Review intro activity, bookings, past messages and the next follow-up, including who is handling it.
03
Review the reply and follow through
Edit the prepared draft, respond in the real conversation and keep the next step and result visible.
Studio AI
A useful reply without rebuilding the whole conversation.
Studio AI uses available messages, lead details, bookings and intro progress to prepare a relevant draft or proposal. Your team reviews the content and decides what to send or do next.
Why it helps your team.
Help the intro member take the next step
See their booking and visit progress alongside the conversation before offering a class or discussing membership.
Pick up where your teammate left off
Keep the history, draft and completed follow-up together so staff do not have to piece the conversation back together.
Before you activate: we confirm which information your current system can share, how often it updates and which changes staff can make. For Momentum, we check lead, member, booking, intro-offer, conversation, and conversion history.
Questions
What to know before activating Momentum.
Is Momentum a CRM?
Yes. Momentum brings inquiries, conversation history, intro progress and follow-up together for studio sales teams. Staff can see who needs a reply, who is responsible and what happens next.
How much does Momentum cost?
Momentum by ClassFlow is listed at $199 per Studio / month. Request access after signup; we confirm the connection, available information and any setup before activation.
Will AI send messages without staff review?
Staff review AI-assisted drafts and proposals before sending or acting on them. They can read the history, edit the draft, dismiss it or mark the follow-up already handled.
Do I need to change my booking or CRM system?
No. Momentum can work alongside a supported booking or CRM system. We confirm the connection and available information during setup.
Find your starting point
Help for the other parts of your studio.
All four experiences are included in Full ClassFlow. With Connect, add the products you need while keeping a supported booking or CRM system.
Relay
Coordinate instructors and class cover
For studio managers and instructors who need cover requests, class notes and team updates in one place.
See how Relay helpsPulse
Know which members need a check-in
For owners and member-care teams who want to notice changes in routine and make personal follow-up part of the day.
See how Pulse helpsCircle
Run referrals, milestones and rewards
For studio teams that want to recognize participation, encourage referrals and keep reward promises visible.
See how Circle helpsMomentum · $199 per Studio / month
Put Momentum to work in your studio.
Tell us about your current studio setup. We’ll confirm the connection and exact terms, and carry your product choice into signup.