Is Momentum a CRM?
Yes. Momentum combines lead capture, a pipeline, person-level conversation history, intro conversion, lifecycle follow-up, and accountable work queues for fitness studios.
Momentum keeps the lead, real conversation, intro journey, assigned staff member, and next follow-up in one list.
Current terms
Unified Inbox
Leads, intros, and real conversations
Taylor B.
Website inquiry
Reply due
Morgan L.
Intro attended
Close ready
Casey P.
Meta lead
New
Morgan L.
Intro offer · attended yesterday
Recommended follow-up
Built from the real conversation
Recommend 8-Class Membership
Draft ready · owner assigned
For studios that need every inquiry and intro to have a clear owner, due date, and next step. Connect availability depends on the source data and permissions ClassFlow verifies during setup.
Source context
lead, member, booking, intro-offer, conversation, and conversion history
ClassFlow confirms data availability, permissions, refresh timing, and any approved write-back before activation.
What it includes
Lead capture, pipeline, and intro conversion
Unified Inbox and person-level follow-up
Lifecycle sequences and accountable work queues
AI-assisted drafts, proposals, and suggested follow-up for staff review
Staff can see why the task exists, what to do next, who is responsible, and what happened.
01
Web forms, Meta leads, referrals, and approved source-system records enter a consistent person-level pipeline.
02
The team sees the conversation, stage, intro activity, assigned staff member, and due date without rebuilding the story.
03
Staff review AI drafts or proposals, respond in the real thread, and record the conversion outcome.
Studio AI
Momentum uses verified lead, conversation, booking, and intro data to prepare a follow-up draft and suggest who should handle it. Staff retain control of messages and decisions, and the final result stays visible.
Yes. Momentum combines lead capture, a pipeline, person-level conversation history, intro conversion, lifecycle follow-up, and accountable work queues for fitness studios.
Request current terms after signup. Source-data readiness, provider scope, and any manual setup are confirmed before activation.
Momentum is review-first for AI-assisted drafts and proposals. Staff can inspect the member context, edit the content, send through the authorized workflow, dismiss it, or mark the work already handled.
No. Momentum is designed for studios that want better sales and follow-up while keeping an approved external source system. Provider and data availability are confirmed during setup.
Create a studio account, confirm the required connection, and see the exact activation terms before the product is billed.