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Pilates studio software comparison

ClassFlow vs Momence for Pilates studios

ClassFlow gives Pilates operators one operating record for sales, scheduling, billing context, machine-aware floor operations, workout programming, and AI-assisted Studio Work prepared for staff review—rather than a broad wellness toolkit whose scope changes by plan.

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Official pricing page was reviewed on July 13, 2026. Features, fees, and contract terms can change. Confirm your requirements in a current written quote from each vendor.

What it actually costs

The advertised price is not the price.

Entry tiers look cheap because the pieces you need most are sold separately. Here is what Momence publishes, and what ClassFlow charges for the same job.

Momence

Advertised

$0/mo (Basic) or $60/mo (Pro)

  • AI Support Agent +$299/mo
  • Email & SMS Marketing Suite +$160/mo
  • Leads +$74/mo
  • Customer Referrals +$49/mo
  • On-Demand +$49/mo
  • Spotfiller, for filling last-minute openings, +$49/mo
  • Customer reviews +$35/mo

What you actually pay

$715/month in add-ons alone, on top of whatever plan you are on. All seven are included in ClassFlow at $399. The AI Support Agent by itself is $299 - three quarters of ClassFlow's entire price.

Plus one-time: Automated bookkeeping is a further $85/mo if you want revenue reconciled.

First year: $9,300 on the $60 Pro plan - $775 a month once those seven are switched on. ClassFlow is $4,788 for the same twelve months, with all of it included.

And then every card you take

3.9% + $0.30 against 2.9% + $0.30. The fixed 30c is identical on both, so the gap is a full percentage point of everything you sell - on top of the subscription and the add-ons.

Card volume / monthExtra per year
$10,000$1,200
$25,000$3,000
$50,000$6,000

Add-on prices read directly from the Momence in-app add-on marketplace, August 2026. Tier pricing and the 3.9% + $0.30 US card rate come from momence.com/pricing. Pricing changes — confirm current terms before signing.

ClassFlow

Advertised

$399/mo per studio

  • No tier upgrade to unlock spot booking, reporting, or the inbox
  • No per-module charge for marketing, texting, or the sales pipeline
  • All four Connect products included

What you actually pay

$399 per studio each month. One plan, every feature. No tiers, no modules, and no per-feature add-ons.

Usage-based provider costs (payment processing, managed email and SMS, billable AI) and one-time rollout work are scoped with you before activation — never billed as a feature you thought you already had.

First year: $4,788 for one studio, and every feature is in it. No tier to upgrade into and no module to unlock.

See everything the $399 plan includes
Buying checklist

Compare the capabilities that change day-to-day operations

See what ClassFlow includes, what is scoped during rollout, and what should be confirmed directly with Momence before signing.

Growth stackMember experiencePilates opsRevenue clarity
Scroll horizontally to compare
Capability
CF
ClassFlow
VS
Verify with Momence
Scheduling and studio operations
Online class booking
Available
Confirm current plan
Room layouts and machine-level spot selectionKey difference
Available
Confirm current plan
Roster, attendance, and operating-policy workflows
Available
Confirm current plan
Sales, retention, and communications
Lead capture and intro-conversion pipeline
Available
Confirm current plan
Unified inbox and outreach history
Available
Confirm current plan
Retention signals and staff review queueKey difference
Available
Confirm current plan
Operator-reviewed AI drafting and task proposalsKey difference
Available
Confirm current plan
Pilates programming and team enablement
Studio-owned exercise library and coaching notes
Available
Confirm current plan
Workout builder and instructor playerKey difference
Available
Confirm current plan
Instructor compensation calculation and payroll review
Available
Confirm current plan
Member experience and revenue
Memberships, packages, products, and gift cards
Available
Confirm current plan
Recurring billing and failed-payment workflows
Available
Confirm current plan
Referrals, rewards, and on-demand library
Available
Confirm current plan
Branded iOS and Android member experience
Rollout scoped during onboarding
Confirm current plan
Your website and your own systems
Embeddable booking, lead, pricing, and reviews widgets for your siteKey difference
Available
Confirm current plan
Documented Partner API with scoped keys and signed webhooksKey difference
Available
Confirm current plan
Studio-owned data export
Available
Confirm current plan
Commercial model
Every feature in one published price — no tiers or feature modulesKey difference
Available
Confirm current plan
Published list price rather than sales-led quoting
Available
Confirm current plan
Built in
Confirm with vendor
Confirm rollout scope

ClassFlow capabilities reflect the current product review. The competitor column is a demo checklist, not a claim that a capability is present or absent. Confirm plan, implementation, and regional boundaries directly with Momence.

Commercial scope

Compare the complete quote.

Include the plan your studio needs, payment processing, messaging, app rollout, implementation, migration, support, renewal, and cancellation terms.

ClassFlow

$399 per studio / month when activated

Setup starts 14-day setup and exploration period

One plan, every feature. No tiers, no modules, and no per-feature add-ons.

  • Booking, billing, memberships, packs, products, and member records
  • CRM, unified inbox, intro conversion, retention, referrals, and rewards
  • Rooms, machines, rosters, programming, staffing, and payroll review
  • Branded web booking, member accounts, checkout, gift cards, and on-demand
  • Review-first Studio AI, owner reporting, embeddable widgets, and the Partner API
  • All four Connect products — Relay, Pulse, Momentum, and Circle

One plan, every feature. No tiers, no modules, and no per-feature add-ons. Usage-based provider costs (payment processing, managed email and SMS, billable AI) and one-time rollout work (native apps, custom implementation) are scoped separately before activation.

Start setup

Momence

$0 / $60 / $199

public US tiers before processing

The public US page lists Free, $60 Pro, and $199 Custom options before applicable payment processing; capabilities vary by plan.

Price these out before you sign
  • Which published tier actually contains the features you use daily — Free, Pro, and Custom differ substantially.
  • Transaction and processing fees, which often exceed the subscription line at volume.
  • Messaging and marketing costs once automation is switched on.
  • Branded app availability and whether it sits inside your tier.
Published on their own pricing page
  • Reporting and insights, the inbox, retail products, staff members, and additional locations are excluded from the Basic and Pro tiers.
  • Only the $199/month Custom tier is presented as including all features, and it is the only tier advertising "unlimited add-ons" — which means add-ons are capped below it.
  • US online card processing is listed at 3.9% + $0.30, above the common 2.9% + $0.30 benchmark.
  • The in-app add-on marketplace charges monthly for capability ClassFlow includes: AI Support Agent $299, Email & SMS Marketing Suite $160, Leads $74, Customer Referrals $49, On-Demand $49, Spotfiller $49, Customer reviews $35, and automated bookkeeping $85.
  • No AI price appears on the public pricing page at all — the $299 AI Support Agent charge only becomes visible once you are inside an account.

Read from Momence's published pricing on August 7, 2026. Tiers change — confirm current terms.

Confirm in writing
Plan inclusions, processing, messaging, implementation, app scope, support, renewal, and cancellation.

Migration FAQ

Common questions about moving off Momence

These are the questions owners usually ask once they are seriously comparing systems and planning a switch.

Migration timingBilling transferMember communicationTeam adoption

Ready to see whether the switch makes sense for your studio?

Talk through your migration

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See the fit

See whether ClassFlow fits before your next schedule cycle.

Migration planning and a product demo focused on your booking, lead follow-up, class operations, and member experience.

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